Workshops
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It is recognized that one of the keys to achieving and maintaining business excellence and a competitive advantage is directly tied to the quality of an organization's human resources. Well-established training and staff development initiatives are critical activities that can directly contribute to individual and organizational performance.
The following workshops are designed to train and enhance the skills of supervisors and managers and individuals who are responsible for managing the work of others. The offerings can also be customized to fit the specific needs of an organization and can be delivered on-site to accommodate staffing schedules.
All the workshops are designed so that the learners will be able to effectively apply the knowledge and skills as outlined in the individual descriptions:
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| Performance Management |
This workshop will help you to:
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Understand the processes and behaviors that impact organizational and individual performance |
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Development processes that establish the foundation, goals, strategies and standards for measuring performance |
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Establish a linkage between performance, employee rewards and developmental needs |
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Effectively document and conduct a performance appraisal |
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Motivate and coach employees to enhance performance and productivity |
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Know key strategies for dealing with the problem employee
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| Dealing with the Problem Employee |
This workshop will help you to:
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Understand the values, ethics, motivators and differences across the generations that contribute to employee expectations and behaviors |
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Identify organizational and individual practices that contribute to performance deficiencies |
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Coach employees for maximizing performance |
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Establish effective disciplinary processes for dealing with common performance problems |
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Understand legal issues that impact performance, disciplinary and termination actions |
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| Preventing Workplace Harassment |
This workshop will help you to:
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Understand what constitutes harassment under the law |
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Identify types and sources of harassment |
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Understand the personal, social and financial impact of workplace harassment |
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Establish and maintain channels for reporting incidents of harassment |
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Conduct an effective investigation |
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Take timely and appropriate actions to maintain a harassment-free environment and correct any violations that might arise |
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| Effective Employee Selection and Recruiting Methods |
This workshop will help you to:
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Identify and develop a list of critical job competencies that will contribute to improving employee selection and fit |
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Develop and conduct an effective and legally defensible interview process using the "Behavioral Interview" concept |
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Establish a selection process and recruitment strategies that matches the organization's needs and culture |
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Gain an understanding of effective and ineffective performance predictors |
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Establish internal policies and practices in order to avoid undesirable restrictive covenants and employment contracts |
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Conduct effective background checks |
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Understand what are legal testing processes |
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Establish an effective new employee induction process geared to enhance new candidate attraction, employee retention and performance levels |
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| The Fundamentals of Employment Law for Supervisors and Managers |
This workshop will help you to:
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Understand the fundamentals of Federal and State discrimination legislation as they relate to - Age, Disability, Marital Status, National Origin, Public Policy, Race, Retaliation, Sex, Sexual Orientation and Whistle Blower claims |
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Establish policies, procedures and communication strategies that avoid destroying "Employment-at-Will" status |
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Be aware of the financial and social costs of workplace discrimination |
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Conduct a effective in-house investigation |
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Avoid internal practices and behaviors that contribute to discrimination claims |
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Effectively manage the termination process |
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Conduct an effective "exit interview" |
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Maintain legally defensible personnel files |
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| Auditing the Human Resource Function |
This workshop will help you to:
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Establish an internal audit process that will effectively review, update and develop policies, practices and record keeping systems for:
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Recruiting, hiring, reference and termination processes |
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Employee records retention |
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EEO-AAP tracking and reporting |
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Discrimination, harassment and grievance actions |
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Performance and misconduct documentation |
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Compensation and benefits administration |
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Time off and leave administration under FMLA and ADA |
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OSHA |
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| Working Effectively Across the Generations |
This workshop will help you to:
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Understand the trends and impact that the changing workforce has on organizational life |
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Understand the core values, strengths and liabilities of the various generations within today's workplace |
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Develop strategies and interventions that effectively tap the talents of today's worker |
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Establish recruiting, orientation, rewards, and developmental programs that are geared to maximize performance and reduce tension among the generations |
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| Wage and Hour Issues |
This workshop will help you to:
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Understand the difference between exempt employees and non-exempt employees under the new Fair Labor Standards Act |
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Know the current salary and job duties tests for categories of employees |
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Know what full-day and partial-day salary deductions are allowable by law |
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Determine when employees should be paid for preliminary and post-work activities, waiting time and on-call assignments |
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Decide if an employee is truly "volunteering" time |
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Understand when travel and training time is paid time |
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Avoid "off-the-clock" work claims by non-exempt employees |
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Succession Planning - Leadership Development and Coaching for Results
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Generally the first step in succession planning, leadership development and coaching requires the identification of competencies required for successful performance. The process can be accomplished through the use of a range of formal surveys tools that analyze and assess organizational, individual needs, current talent levels, and human and organizational strengths and shortcomings.
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This workshop will help you to:
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Understand the principles of effective succession planning |
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Gain appreciation for trends that influence management practices |
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Conduct a competency analysis using valid survey instruments that compare current talent levels against national norms in the following areas:
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Leadership skills |
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Business skills |
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Interpersonal skills |
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Assess current workforce requirements and individual job performance |
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Prepare effective individual development plans |
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Effective coaching strategies |
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Make a case for linking management development and succession planning activities to organization and human resource strategies |
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Understand required individual and organizational competencies for the global market place
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The workshop will use a number of nationally validated testing instruments.
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| Developing Team Conflict Resolution Skills |
This workshop will help you to:
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Move work groups beyond "turf and territory" |
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Objectively assess the source(s) of conflicts |
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Choose the appropriate conflict resolution strategy |
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Use learning activities to build inter-group conflict resolution skills |
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Improve partnerships between employees and customers or suppliers |
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Customized Program Services
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We are available to help you assess your training and development needs and customize programs designed to improve individual and organizational performance. The programs can include pre and post assessments geared to evaluate and track participant performance.
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